SMS TERMS & CONDITIONS

These SMS Terms & Conditions govern the Salt Lake Paws text-messaging program.

By voluntarily opting in, you agree to these terms and authorize Salt Lake Paws to send text messages to the mobile number you provide.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase or receiving services.

1. PROGRAM DESCRIPTION

Salt Lake Paws may send recurring customer-care and service-related text messages, including:

– Inquiry follow-up.

– Service-request or booking confirmations.

– Scheduling and arrival updates.

– Appointment or service reminders.

– Service changes or delay notices.

– Pet-care status updates.

– Safety notices.

– Invoice or account notices.

– Responses to customer questions and support requests.

Promotional or marketing text messages, such as special offers or announcements, are sent only when you provide separate consent specifically authorizing those messages.

2. HOW YOU OPT IN

You may opt in through a Salt Lake Paws website form or another clearly disclosed enrollment method.

Website consent is collected through an optional control that is not selected by default.

You may submit a service request or receive services without agreeing to marketing or recurring SMS messages.

By opting in, you confirm that:

– You are at least 18 years old.

– You are the subscriber or customary user of the mobile number provided, or you are authorized to consent for that number.

– The information you provide is accurate.

Consent applies only to messages from Salt Lake Paws and is not transferable to another business, affiliate, or sender.

3. AUTOMATED MESSAGES AND CONSENT

You authorize Salt Lake Paws and its messaging service providers to use automated technology to send the messages described in these terms.

Your consent to receive text messages is not a condition of purchasing goods or services.

4. MESSAGE FREQUENCY AND CHARGES

Message frequency varies based on your inquiries, bookings, services, and communication preferences.

Message and data rates may apply according to your mobile plan.

Salt Lake Paws does not charge a separate fee for participating in the SMS program.

5. HOW TO OPT OUT

Reply STOP to any Salt Lake Paws text message to cancel.

You may receive one final message confirming that you have been unsubscribed.

After that confirmation, we will not send further messages under the applicable program unless you provide new consent or reply with an approved re-enrollment keyword, such as START.

Opting out of text messages does not cancel a booked service or prevent you from communicating with us by phone, email, or another available method.

6. HELP AND SUPPORT

Reply HELP to any Salt Lake Paws text message for help.

You may also contact us by calling:

(801) 739-9255

Website:

Home

7. CARRIERS AND DELIVERY

Message delivery is subject to your wireless carrier’s network availability and is not guaranteed.

Mobile carriers are not liable for delayed or undelivered messages.

The SMS program may not be available on all devices or through all carriers.

8. PRIVACY

Our collection and use of information are described in the Salt Lake Paws Privacy Policy:

https://saltlakepaws.com/privacy-policy/

Mobile phone numbers, text-messaging opt-in data, and consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes.

Information may be provided to service providers only as necessary to operate the messaging program and provide services on behalf of Salt Lake Paws.

9. CHANGES OR TERMINATION

We may modify or discontinue the SMS program or update these terms.

Updated terms will be posted on this page with a revised effective date.

We may suspend messaging to protect users, pets, our business, or the messaging ecosystem, or to comply with applicable laws, carrier rules, or messaging-platform requirements.

10. CONTACT

Salt Lake Paws
Salt Lake City, Utah

Phone:
(801) 739-9255

Website:
https://saltlakepaws.com